FAQ

Create win-win situation with customers

Q: How can you guarantee your quality?
A: Our factory owns mature production line under EPR quality system. We can guarantee the stability and qualification of the raw materials. And we also have SOP loading system to ensure the safety and timely transportation.

Q: Can I get some samples?
A:Yes, we welcome you to place an order for testing and inspecting the quality of our products. Please send me the specific requirements for the products you need. We can provide you with one sample for free, but the shipping cost will be your responsibility.

Q: How to confirm the Product Quality before placing orders?
A : You can get free samples from us or taking our previous COA Reports.

Q: What kind of package do you have?
A: We use vacuum packaging, foam wrapping and temperature-controlled transportation.

Q :Which kind of payment terms do you accept?
A:Usually PayPal(Need to pay a handling fee), Bitcoin, USDT, USDC and other cryptocurrencies, wise,Alipay,Gcash

Q:Can you give me a discount price?
A: Yes. It depends on your order qty. 

Q: How about your delivery? How long is your delivery time?
A: Prompt and reliable delivery by professional shipping lines. Generally it takes 10-15 days after shipping."